Running Outlook 07 on Exchange 03 hasn’t been an issue here until I had to setup a new employee.
I setup the profile, configured Outlook 07, and tried it out. The client was always saying “Disconnected” This setup was the same as all others when I went to Office 07, except they were all using Office 03 before and I migrated the settings to 07.
The local firewall wasn’t blocking communication.
There were no errors in the Event Viewer on the client or the server.
No error message from Outlook
Remaking the Mail profile did not help.
I started searching online for an answer, and I came across this post. Similar symptoms, but my user is a domain user, not a local user.
Issue: Outlook 2007 not able to connect to exchange server 2003 under local user account to setup email account once Office 2007 SP2 update is applied to your computer.
Solution: There is no such fix solution for this problem at the moment. You can still setup an exchange 2003 email account on your computer if you are logged in as domain user. If you want to setup an exchange email account on outlook 2007 when you are logged in on your computer as local user, then you need to make sure you don’t apply office 2007 SP2 update on your computer.
I figured I would give it a try. I setup the person’s e-mail account using Outlook 2003 on my laptop with the roaming profile, and then went to the new employee’s laptop and logged in, had Outlook 2007 migrate the settings, and it worked.
SaumZ